At Hire Performance Inc
protecting your privacy is very important to
us and we respect the privacy of individuals
in all aspects of our business operations. We
have a firm, longstanding commitment to protecting
all personal information within our knowledge
and under our control, and we have created this
about you may be collected, used, or disclosed
as a consequence of your contact with our clients.
We urge you to read it carefully.
Whenever and insofar as
possible, we have also attempted to ensure that
our clients and other organizations with which
we deal respect privacy rights and protect personal
privacy. However, you need to be aware that this
other than Hire Performance Inc . and that we
do not review or control the privacy policies
and practices of any outside organizations.
What are our overall,
general purposes for collecting, using and
disclosing your personal information?
In general terms, we will
collect, use and disclose your personal information
in order to meet the requirements that our clients
have requested our services for.
For this purpose and as
part of this process, we will take a number of
steps, typically including but not necessarily
- Obtaining your resume
- Contacting and obtaining
information from your references
- Verifying information
and performing other searches and checks, done
by Hire Performance Inc .
- Evaluating all information
about you to analyze your suitability to the
position you have applied for with our clients
- Disclosing any information
about you as provided by you, by your references
and by other sources to any present or future
client of Hire Performance Inc.
We may also use your personal
information to assist us in improving our overall
service to our candidates like yourself and to
our clients. In this respect, we may use your
personal information to compile statistical results
related to Hire Performance Inc .'s business,
and if so we may circulate those results both
internally and externally to our clients.
What personal information
do we collect?
n order for us to assist
you and our clients in the most effective way;
we require certain information about you. We
will obtain some of this information from you,
and will obtain other information from external
In order to serve you, we
require the following information from you:
- Your contact information
[full name including all past and present aliases,
address(es), phone number(s), fax number(s),
- Your resume (and any
- Reference contact details
[name, business name, business address, business
telephone number and position with the business
We assume that, before providing
us with any contact details for your references,
you have obtained their permission to do so.
To ensure that we do not offend your references'
privacy rights, we ask that you only provide
the information about them that we list above
as “Reference contact details” and we understand
that you have secured their consent before providing
their information to us.
In using our services, we
may also ask you to provide us with the following
- Educational records
- Reference letters
- Results of specialized
testing or professional designation testing.
Notes we take when we speak
to you will also form part of the information
we have on our file about you.
We, either directly or using
external service-providers, may collect, use
and disclose some or all of the following information
for our file about you from sources other than
- Verification of education
and professional qualification
- Verification of employment
- Criminal record check,
if required by the position
- Drug and alcohol testing,
if required by the position
- Skills testing
- Information obtained
through reference and background checks.
In some cases Hire Performance
Inc. will initiate the collection of this information;
in others, the information will be obtained at
the request of our client. Regardless, we will
not collect, use or disclose any such information
unless we feel that it is reasonable in all the
circumstances to do so and that there is some
specific reason related to the prospective position
you have applied for with our clients for it
that requires us to collect, use and disclose
this information and that we therefore have your
reasonable implicit consent, or unless we are
required to do so by law, or unless we have your
express consent. At your sole discretion, you
may withhold your consent; however, doing so
might limit the chances of obtaining the required
information requested by our clients to conduct
a complete background check on you.
Why do we collect
this personal information, and how do we use
We use the information we
collect about you for several purposes:
- To fulfill our clients'
requests for information about their candidates'
- To assess and develop
our business and operations to better service
We do not sell or otherwise
provide your personal information to any other
organization for any other purpose than what
has been requested by our clients.
When and to whom
do we disclose personal information?
Your personal information
is never traded, sold or leased by us to any
external organization. Your information is only
disclosed for Hire Performance Inc.'s legitimate
business purposes or as necessary to meet legal
and regulatory requirements, for instance to
comply with a court order.
We share all personal information
we have about you with our other Canadian branches.
We may also share some information we have collected
about you with organizations that perform testing
or background checks, including criminal, educational
and driving records. These organizations may
be the agencies themselves that provide the check
results or may be intermediary agencies to which
we out-source this work. Some of these checks
are expressly required by our clients who are
considering you for a position.
Hire Performance Inc. will
also disclose your personal information otherwise
as required by law.
Have you consented
to our collection, use and disclosure of your
Having applied for a position
with our client and signing the required release
forms necessary to conduct your background checks
and providing us with your personal information,
your consent to the collection, use and disclosure
of your personal information as specified in
this Policy is implied.
We also imply your consent
to use and disclose your personal information
for purposes that are reasonable and are obvious
and/or necessary in using our services.
Although we imply your consent
in any event, we may seek your express consent
to contact your references, to collect, use and
disclose information we obtain from your references
and for your references to disclose that information
to us. In granting your consent for these purposes
you also release, remise and forever discharge,
to the fullest extent possible at law without
limitation, and agree to fully indemnify your
references and Hire Performance Inc. from and
for any and all legal, financial and other liability,
loss or damage whatsoever flowing from that information
or it's collection, use or disclosure.
you do if you wish to withdraw your consent?
A revocation of consent
must always be in writing.
You may withdraw any express
consent you previously gave at any time upon
giving proper written notice to Hire Performance
Inc. as indicated below. If you wish to withhold
or subsequently withdraw your consent in regards
to any of the matters to which we imply your
it is incumbent upon you to inform us of that
in writing in sufficient detail and with sufficient
clarity for us to identify precisely the point
to which you do not consent. We will then evaluate
and advise you whether we are able to provide
or to continue to provide our services to our
clients as a candidate.
You need to be aware that
withholding or withdrawing your consent might
impact negatively on Hire Performance Inc.'s
ability to serve you and our clients to secure
What about personal
information we collected prior to the coming
into force of applicable privacy legislation?
If we collected your personal
information and inputted it into our internal
candidate database before applicable legislation
protecting your privacy and personal information
came into force, that information will remain
there in its most recent form until it is purged
or destroyed in accordance with this Privacy
Policy. After that time, we will seek your consent
to collect new and updated personal information
and to use and disclose all of your personal
information we have, in accordance with this
How long do we retain
your information, and then what do we do with
Unless you direct otherwise,
we retain your personal information, including
but not limited to your personal employee information,
in our records notwithstanding that you may be
considered for but not placed in a particular
We retain your personal
information for a minimum of 3 years from the
date that you submit to us your information including
your résumé in the course of our
clients using our background services, or for
3 years from the last date that you consent to
the collection, use or disclosure of your information
by us. Upon the expiry of this 3-year period,
all of your personal information is fully purged
from our systems electronically and any hard
copies are shredded and safely discarded. If
you wish for us to cease to collect, use and
disclose your information and to purge and discard
all of it in less than 3 years, it is incumbent
upon you to instruct us in writing to do so,
in which case we will be pleased to comply with
your request as soon as is practicable, subject
to any legal and tax requirements.
What are our practices
related to privacy and security on our website?
We collect user-specific
information regarding what web pages visitors
access or visit as well as information volunteered
by the visitor. The information we collect on
our Site is used to improve the content of our
Site or used for internal review and is then
discarded. We do not share information collected
on our Site with any other organizations for
to keep track of activity on them as well as
to deliver content specific to your file or interests,
to save your password and to save other personal
information so that you do not have to re-enter
it each time you visit our Site. You may disable
these cookies, but doing so may limit your ability
to access or use our Site. By accessing and using
our Site without disabling the cookies you are
consenting to our collection and use of your
information in this way.
Our Site may contain hyperlinks
to outside web sites controlled by other parties.
We are not responsible for and do not endorse
the contents or use of those other sites. Specifically,
you need to be aware that we do not review or
control the privacy policies relating to those
other sites and that we are not responsible for
the protection of information or the privacy
of any individual accessing those other sites.
We always use industry-standard
encryption technologies when receiving and transferring
consumer data exchanged with our Sites.
How do we keep your
personal information secure?
We have staff policies and
operation procedures in place to ensure that
your personal information, in both paper and
electronic format, is kept safe and secure. We
always use industry-standard encryption technologies
when receiving and transferring electronic information.
Also, staff training on the importance of privacy
and security is undertaken regularly, which enhances
the protection of all personal information held
by Hire Performance Inc.
As well, we require that
each external organization with which we deal
have in place policies and procedures to protect
and safeguard any personal information that it
may obtain from us in accordance with this Privacy
Policy. You need to be aware that Hire Performance
Inc. does not conduct a thorough, comprehensive
or exhaustive review of the privacy policies
of outside organizations and does not oversee
their implementation or ensure that they are
followed in every case. Hire Performance Inc.
does, however, make every effort reasonable in
the circumstances to ensure that acceptable standards
are maintained by these other organizations,
and we are pleased to make best efforts to address
any questions or concerns that you might have
in this regard.
What if you respond
to any Hire Performance Inc
Periodically, Hire Performance
Inc. may approach you to voluntarily complete
a survey. You will not be required to do so,
and if you choose to respond you may do so anonymously
if you wish. Responses to the survey may take
the form of multiple choice or written responses
or a combination of the two, and the results
will be used internally for us to monitor our
operations, assess our successes and failures,
revise our procedures to make them more effective,
and so forth.
By responding to one of
our voluntary surveys, you are consenting to
the collection, use and disclosure of the information
included in or forming your answers, including
any of your personal information divulged there
for the purposes of the survey.
How can you access
your personal information and verify its accuracy?
Hire Performance Inc. relies
on information provided by you, our clients,
and by third parties such as anyone providing
references, confirming educational background
or conducting checks. You may at any time submit
a written request for access to your personal
information in our possession and under our control.
Upon payment of an administration fee, we will
provide you with a copy of the personal information
we have about you on our file to the extent provided
Hire Performance Inc. strives
to maintain accurate records or your personal
information, but cannot do so without your help.
As part of this on-going effort, we ask that
you provide us with your most current information
and update us as that information changes. Write
to the address below and advise us if any personal
information you have provided to us in the past
is incomplete, inaccurate, or no longer relevant,
and we will be pleased to make the appropriate
Where can you get
Hire Performance Inc
full responsibility for the management and confidentiality
of the personal information it collects. If you
have any questions, comments or concerns about
or if you feel that Hire Performance
Ann Samson, Privacy Officer
Hire Performance Inc
3074 14th Avenue, Suite 21
Markham, Ontario L3R 0G9
Phone: (905) 946-9696
Fax: (416) 946-1340
Although we use all reasonable
means to protect your personal information, Hire
Performance Inc. is not responsible for any improper
use of your personal information that is beyond
our reasonable control.
We invite your feedback
In order to continually
monitor and strengthen our privacy procedure;
we have on staff Ann Samson our Chief Privacy
Officer, who can be contacted at firstname.lastname@example.org
contact the Privacy Manager if you have questions
about privacy and usage that were not answered
here. We welcome any comments or suggestions